UX Design for Enterprise
I’ve been a UX/Product designer for 13 years, and having worked in tech consulting for 8 years I have experience working in many industries and fast-paced environments. I’ve worked on both B2B and B2C solutions from SaaS products and web platforms to native apps. My broad UX and product design skillset means I can do everything from conducting research to wireframing, designing interfaces, and working with dev teams on implementation.
Bitcoin Enabled Bank
A dual-licensed banking and Virtual Asset Service Provider that offers a global, 100% mobile, banking and asset management service that enables customers to seamlessly transact in both fiat and Bitcoin currencies.
Modernising the Traditional
Due to market instability, customers in eastern Europe prefer banks with a strong heritage, and stability and that are reliable and have a physical presence. However, they also need to appeal to the next generation who are digital natives and have higher expectations of a brand’s digital presence.
App to Farm
Providers of seed and crop management solutions, who’s customers are always looking for a better crop yield from the products they buy. This client wanted to find a way to enable their sales representatives to have richer conversations with customers.
Healthcare Knowledge Sharing
Engaging Health Care Professionals (HCPs) in a highly regulated environment has become increasingly challenging. Traditional marketing tactics are often costly, and ineffective, and require difficult-to-implement tools and monitor compliance controls.
Helping Staff Help Customers
A quintessential British icon, whose history dates back to 1863, serves 1.37 billion customers annually on their transport networks, and with a connecting network that covers most of the European continent, it is the largest coach station in the UK.
Modern Ticketing
A global rail company required help bringing their traditional, slow service into the 20th century. They were looking to modernise their offering to passengers and differentiate themselves from the competition. With new train stock, they needed a new app to show all they aspired to offer passengers.
Pricing Vehicles
Moving a business, worth £2.2bn, off a legacy system and taking them on the journey to improve their processes and efficiency. They want to re-engineer the merchandising and order management processes used for selling vehicles online, as well as build a new internal system for pricing analysts to value and price vehicles being sold.
Modernising a Property Platform
Customer migration retention with improved customer experience. An online property giant needed to update their legacy system that was sold to millions of estate agents in the UK.
Tracking Logistics
This oil and gas company is a recognized global LNG player with an extensive portfolio and significant liquefied natural gas marketing and trading capabilities across the globe.
XD201 Training Others
Knowledge is power, but sharing it is even more powerful. I created a training course aimed at consultants wanting to develop detailed experience in, and understanding of, UX and the user-centered design process.